We ship free of charge across the U.S.A

We also ship free internationally* for orders above $100.

However, kindly note that order fulfillment time takes 3–5 business days before shipping. Orders that contain more than 10 items might take 3–10 business days to fulfill. However, once your item has been fulfilled, our customer service team cannot change the mailing address.

Upon fulfillment being done, lead-time shipping takes about 3–7 business days. So all in all, we anticipate that you should expect your order within a window of 10–12 business days in total (Excluding holidays times)

Make sure you are entering the correct address at checkout. If you happen to accidentally put in the wrong address, please contact us immediately via email, and one of our dedicated customer service representatives will do their best to fix the issue. Please note that once the item has been sent, we cannot change any information, and you will not be eligible for a refund in this instance.

*Countries we ship to directly:
Andorra, Australia, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, Indonesia, Italy, Liechtenstein, Luxembourg, and Macau SAR China, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Philippines, Portugal, South Korea, Spain, Sweden, Thailand, United Kingdom, and Vietnam.

**Please note that orders can not be delivered to military bases.

10–12 business days in total.

We will also send tracking information to the e-mail address associated with your order once the item has shipped.

If you have not received your tracking information and it has been over 5-7 business days, please contact us here

Please note that all products are shipped from our US fulfillment center; therefore, customers from other countries might also have to pay customs and import fees.

*Refer to this Calculator for more details.

**Please note that orders can not be delivered to military bases.

Please note that, usually, order fulfillment time takes 2-5 business days before shipping. Orders that contain more than 10 items might take 3–10 business days to fulfill.

And the lead time to anywhere in the world varies from 2-5 business days.

So you should expect your order within a window of 10–14 business days in total

All products are shipped from the US fulfillment center; therefore, customers from other countries will have to pay customs and import fees.
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*Please be aware that there may be delays in the delivery due to customs-clearing processes.

Returns and exchanges are not acceptable due to the nature of our products.

However, review our MoneyBack guarantee policy in the next question.

Or refer to to our Refund Policy, for more details.

If, for any reason, you are not completely satisfied with your purchase, within 30 days of placing your order, we will effortlessly refund you for your purchase upon contacting us and letting us in through your case.

Of course due to the nature of our product line, its sensitivity and following our low-carbon policy commitment we often refrain from issuing a return label to any charged back product. Thus, you're free to dispose the item[s] the way you please upon issuing your charge back.

Please also refer to our Refund Policy for more details.